Privacy Policy

Last updated: February 15, 2025

Lumen ("we," "our," or "us") operates the Lumen – Be The Light mobile application. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our app.

Information We Collect

Information You Provide

If you create an account, we may collect your email address and a password. You may also provide optional profile information such as a display name.

Usage Data

We collect information about how you use the app, including your reading progress, streak data, reflection entries, and preferred settings. This data is stored locally on your device and, if you have an account, may be synced to our servers to enable cross-device access.

Device Information

We may automatically collect device type, operating system version, and app version to help us improve compatibility and fix issues.

Analytics

We may use analytics services to understand app usage in aggregate (e.g., feature adoption, crash reports). These services do not identify you personally.

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve the app
  • Sync your progress across devices when you use an account
  • Send you reminders and notifications you have requested
  • Respond to support requests
  • Analyze usage patterns to improve the user experience
  • Comply with legal obligations

Data Sharing

We do not sell your personal information. We may share data with:

  • Service providers who help us operate the app (e.g., hosting, analytics). These providers are bound by contract to protect your data.
  • Legal authorities when required by law or to protect our rights and safety.

Data Retention

We retain your data for as long as your account is active. If you delete your account, we will remove your personal data from our servers within 30 days, except where we must retain it for legal purposes.

Data Security

We use industry-standard measures to protect your data, including encryption in transit and at rest. While we strive to protect your information, no method of transmission over the internet is 100% secure.

Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Correct inaccurate data
  • Request deletion of your data
  • Object to or restrict certain processing
  • Export your data in a portable format

To exercise these rights, contact us at privacy@lumenapp.com. You can also delete your account at any time from within the app (Settings → Account → Delete Account).

Children

Lumen is not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy in the app or on our website and updating the "Last updated" date. Your continued use of the app after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or our practices, please contact us at:

privacy@lumenapp.com